Tourplan Agent Identities

If you have agents in your Tourplan system, they need to be added to your Wetu account as Identities. This will allow us to connect active agent bookings to Wetu to build itineraries for them and their branding to appear on the itineraries. 

Adding an Identity in Admin

From your  Dashboard click on Admin and then the Identities tab. On the left side of the screen click on the Create Identity button.

A new page will open up where you can capture the Identity's details, the more detail the better, but the below is the minimum requirement:

  • Company Name
  • Website
  • Telephone Number
  • Email
  • Logo - ideally in a 3:1 ratio, 3 times as wide as high.

You will need to decide here is you would like to  cobrand with the Identity on various outputs and if you would like the identity to receive view notifications

Linking an Identity to Tourplan

The username and password for each agent will be set by you in your Tourplan system and these credentials will be used by webConnect, but not by Wetu. Within Tourplan, each agent is locked-down with a username and password and the only way that we can access each agent's bookings is to generate an itinerary, is with explicit access. The easiest way to do this is to  internet  enable all your agents and set them up with a username, then send this list of agents to Tourplan and they will run a script to change the username to a sub-login (For example ABCD.WETU)  and a generic password (for example WETU1234). That way we have the username for each agent, but not your specific in-system password. 

Once they have done this, and sent you the Username and Password for the Agent in Wetu, on the same page where you created the Identity, are the fields for the Agent's Tourplan username and password to be entered

Enter these details and then click on the Update button. 

Agents in the Tourplan Interface

Once you have set up your Agents, if they have been loaded correctly, they will now be listed on, in the drop-down menu next to 'Agents'

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