Technical: DNS solution (Custom Domain)

The Wetu custom DNS solution allows you to change the URL on your links. Instead of your links starting with wetu.com, you can change it to any sub-domain you prefer and apply this to your itineraries, iBrochures and Digital Catalogues. 


This functionality is available on the Digital Enterprise Package


In this article

Setting up your Custom DNS

To change your DNS you will need to contact your domain host to set up a unique subdomain. 

The process is as follows:

Step 1: Create distinct domains

You have the ability to customise the domain of your Itineraries, iBrochures and Digital Catalogues. You can create distinct domains for each Wetu tool (e.g. itinerary.yourname.com and ibrochure.yourname.com) or a common domain for all of them like digital.yourname.com

Step 2: Enable DNS

Enable these and add CNAME DNS record(s) pointing to  custom.wetu.com. This is key to your Custom DNS working correctly! 

Step 3: Notify Wetu

Lastly, notify us of the subdomains you have chosen and how you would like it to be set up so that we can configure your operator account in Wetu correctly. 

Note:   The Custom DNS can take some time to reflect correctly on the Wetu side. Once you have let us know, it can take up to 72 hours to reflect correctly and be enabled on your outputs

Setting up a Custom Domain for your Agents

It is also possible to set up custom domains for your Agents and link it to their identity. When their branding is applied to an itinerary, the custom domain will apply accordingly.  The same process as above applies. However, Identities are limited to one Custom DNS and cannot have a different option for Itineraries, iBrochures and Catalogues. 

If you do not set up a custom domain for your Agents, and you have activated the Custom DNS on your account, all your rebranded itineraries will also have your custom domain. 

Examples of Custom DNS

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