Suppliers: How Do I Customise Supplier Descriptions (Hybrid Content)

Wetu has provided you with functionality to customise the content that you're pulling into your itineraries should you not be happy with the original content or simply just want to stand out. This article will show you how to add your preferred suppliers and customise the main descriptions as well as any room and activity descriptions they may have. 


This functionality is available on all Operator Packages


In this article

Getting Started 
Adding Suppliers
Customising your descriptions 
Translating your descriptions
Adding custom room descriptions
Adding custom activity descriptions

Getting Started

You will need to be logged into your Dashboard and click on 'Admin'. If you do not have the Admin Function, please ask the person in charge of your Wetu account for permissions to access this. 

From there, select the 'Suppliers Tab' to view your list of preferred suppliers. 

The preferred supplier's list is populated by what consultants are adding to their itineraries in the Accommodation Step of the Itinerary Builder. If you have just started with building itineraries your list will not be as extensive, however, you can extend the list by building itineraries or by adding them manually as explained below. 

Adding Suppliers

To add a Supplier simply search the suppliers' name in the 'search for products' on the top right-hand side and a drop-down menu will appear for you to select from. Select the Supplier from the drop-down and click on 'Quick Add' to add it to your page. It will appear at the bottom of the page initially and later in the alphabetical order. 

Note: Only suppliers loaded in Wetu can be added in this field. If the supplier you are looking for is not on Wetu yet, email Support and they will have it added for you. Make sure you check our list of supported destinations to see if it can be loaded.

Customising your Descriptions

Click on 'Description' and a pop-up window will appear for you to edit the content. 

Edit your content in the same pop-up window and click 'Save' to save your customisation. 

Note: When you insert your own custom description or make edits to the default, it will override the default Wetu content in your outputs. Having overwritten the default content also means that if the Supplier updates the content, your description will not update. All content loaded here is for your Wetu account only. No one else will have access to the customisations.

Translating your Descriptions

Wetu has the ability to produce your Itinerary outputs in multiple languages. Wetu has translated our Templates so that the framework of the itinerary will automatically translate into the language you have selected. 

To translate your descriptions into the relevant languages that you sell, all you would have to do is select the language you would like to add a description to and add your translation to the correct tab.

Should you not see the language you wish to translate your content into listed, first check the available languages in the Options Tab and select the languages you would like to work with. Refer to this article to learn more about managing languages in Wetu. 

If you don't add in the translations for your itinerary and you change the language of your itinerary in the Itinerary Builder, your information will still display in English. Main headings and sub-headings will be translated when changing the language of an itinerary. Should you choose not to translate all the content into a preferred language you have the option to hide any untranslated content in your options tab.

Once you have translated your Descriptions into your preferred languages,  you are able to build or copy an existing itinerary in the respective language. To select a different language for your itinerary, click on 'Languages' on the Itinerary Details Step of the Itinerary Builder and select your preferred language for your itinerary. 

Note: If you would like to add any other languages, please email our Support Team.

Adding Custom Room Descriptions

Using the drop-down menu, you can select and change the text for the various room types. If there is a new room type you would like to add, click on 'Add Custom Room'. The Custom Room will be listed in this drop-down menu as well. 

You can add this Custom Room to your Itinerary in the Accommodation Step by selecting 'Room Details'. 

Adding Custom Activity Descriptions

Using the drop-down menu, you can change the text for the various activities. If there is a new activity you would like to add, click on 'Add Custom Activity'. The Custom Activity will be listed in this drop-down menu as well. 

You can add this Custom Activity to your Itinerary in the Planner Step under 'Product Activities'. 

Wetu Suggests: For hotels that do not have their own room or activity description, adding custom options will make sure your clients receive extra information about the services and their stay. It will also ensure your consultants give accurate, hotel specific information to their clients.

To learn how to customise supplier images please refer to  this article.

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