Company Details: Managing your Company Information
The Company Details are a vitally important section. They provide are used to brand your itinerary as your own, provide your clients with valuable information as well as contact information. Keeping these up-to-date should be a top priority.
In this article
To work on your company details, open up the Admin Functionality on your Dashboard. If you do not have access to the Admin Functionality, please contact the person in your company that is in charge of your Wetu Account.
Once in the Admin Function, open the Company Details Tab.
In the Company Details Tab, the first set of information is going to be the specifics of your company, including the name of your company and the Important Contact Information. These will show on all outputs and most documentation that comes from the system.
When a regular contact number, as well as an emergency contact number, has been added to your Company Details, you will have a toggle feature available on the Digital Itinerary which will allow travellers to switch between viewing your regular contact information and viewing your emergency contact number separately.
Your Company Logo is a vital part of your identity as a company and setting yourself apart from other companies. By uploading your logo it will display on all of your Digital and Virtual Itineraries as well as some of the various printable outputs. Select ' Change' and choose the file you would like to use from your computer.
Wetu now supports transparent logos in the Tabbed header mode and no longer automatically adds a white background to your logo. If you are wanting a Transparent Logo you will need to upload it in a png format. Logos loaded as jpg will not display as transparent.
With the many Social Media Platforms available to people, it is becoming important for clients to be able to interact with your Social Media pages easily. In the Company Details page, you are easily able to add the links to your Social Media Pages, allowing your clients to open the pages directly from their Digital Itineraries or any iBrochures. Please, note that the Virtual Itineraries do not have this feature.
The formats of the links are very important, make sure they are added correctly to ensure they work.
Once all of your links are added you will see them in the footer of the itinerary or the iBrochure.
Enquiry Form URL
The Call to Action button on your itineraries automatically opens on a default Enquiry Form that your clients can complete. Once they have selected 'send' you as the operator (or your identity) will receive an email with all of the details they filled in.
When adding a URL to this section, the standard Wetu Enquiry Form will not show, and your clients will be redirected to the URL added.
The Description is what populates the About Us section on the Digital and Printable Itineraries. Here you can add some information about your company to give your clients a more personal experience.
By selecting 'Translations' you will be able to add your Descriptions in the various languages that you use in the system.
Terms and Conditions
The Terms and Conditions of your company are an important part of the booking process, ensuring that both you and your clients are covered in the agreement.
These will display in the About Us Section of the Digital Enterprise and the Printable Itineraries.
Travel Guidance is where you add information regarding the finer details of travelling for your clients that is not country specific. If you do not give specific Visa information per Country, you can add a note in here to ensure that your clients get details from the respective embassies.
This information will show at the top of the Information Section of the Digital Itinerary as well as on the Printable Itinerary.
The Contact Details at the bottom of this page are for Wetu purposes only. They do not go out to your clients at all. It is super important that we have this information to ensure that we contact the right people in your company in the right situations. For smaller companies, it is ok to have one contact loaded, however, when companies have many offices or large departments it helps for us to know who to ask for or email.
Add Office Location
The office location is also designed for the use of Wetu only. Filling this in allows us to check on your timezone, see if you are in one or multiple offices and generally ensure an easier flow of communication between us. You are able to add multiple office locations if you wish.