Tourplan: How to use the WETU / Tourplan iS Connector

This document will help you understand how to send the generated Itinerary message code out of Tourplan, connect, and map your booking service lines between the two systems which will result in producing a Wetu Itinerary.  

Generate Wetu Itinerary Message

To generate a WETU Itinerary, first, enter all your booking services in Tourplan adding in as many details as possible. Select the send button within Tourplan, and the following message selection tab will appear. 

NB: Your booking needs to contain at least one Accommodation, in order to generate a Wetu Itinerary. 

This message tab will allow you to generate a Wetu Itinerary message where you can enter in your 4 digit messaging code (ITNW is used in the above screenshot as an example). Make sure to select 'email' as your output method. After selecting 'Send' it should take a few minutes for your booking to appear in Wetu. 

NB -  The Tourplan users email address must also be registered against a user in Wetu. 

Open Tourplan Inbound Connector

Log into Wetu and enter your username and password to access your Dashboard. Once done, select 'Connect', which will allow you to view all sent Tourplan Bookings in Wetu. 

This will take you through to the Wetu/Tourplan Inbound Connector containing a list of all Bookings sent to Wetu.

Search for your booking using the following methods: 

Filter
Choose your date range according to when you sent the booking from Tourplan to Wetu.

Name
Search according to booking name as loaded in Tourplan.

Ref.
Search according to booking reference as loaded in Tourplan.

Agent
Search according to booking agent code as loaded in Tourplan. Learn how to link your Agent Code to your connector screen here

Connect to Your Booking

Select 'Connect' and your mapping screen containing all your services for that booking will open. 

Link Bookings

Create one itinerary using multiple bookings. Under the "Link Bookings" header, you can select the bookings you'd like to join together.

The bookings you are linking together will appear within the "Connect" space, you can then click on "Connect" to enter into the itinerary builder.  NB -  Please ensure that merged bookings follow the correct date sequence. Example: Booking One End Date: 1st March, Booking Two Start Date: 2nd March. 

The 'Mapping' Column will show what the services are mapped as (ie: Accommodation, activities). If all services are mapped, a green proceed option will appear on the top right-hand side. 

If there are services that still need to be mapped, the 'Mapping' Column will show 'Map Now' and there will be an orange Skip option on the top right-hand side. By selecting the 'Map Now' next to each service line you will be able to map the services. This document will give you more information on mapping your services. 

Learn more about the Update Function here

Itinerary Created Screen

Once all services are mapped and you have selected either the green Proceed or the orange skip option, the system will generate your itinerary and the Itinerary Created Screen will open allowing you to enter into the Itinerary Builder.

Did you know: You can update your existing itinerary by selecting Update. Learn more about the Update Function here

For more information on Tourplan click here